off before due date

Item: DStv (MultiChoice)
Rating: 2
Author: nicole H

I've paid my account about two weeks ago, and its off! Have an error of E16-4... Have been rebooting it 10 times already! Please help, I have no problem with ur service what so ever, just need a little help with this error, even if I sms the nr on the screen, its still does not work, please help

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

26 Sept 2015, 10:20

Hello shirley303@,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply26 Sept 2015, 10:20

Official

Best regards,

off before due date

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