MN
Mbali N

1 reviews | Active since Jul 2024

25 Oct 2024, 15:40

**** OF A COMPANY

If Zero Star Rating was an option i would run to that rating .

You guys call and become a nuisance offering price-lock and utilize sales reps that don't even know what their pitching . This in turn affects the clients account and the client has to call for 3weeks to follow up with *********** team leaders and supervisors . .

I requested for a call recording to prove that I was mislead and misinformed. Sizwe Sibiya , Thando Magwaza have promised to listen to my call and get back to me but now I have to run after them like a headless chicken . do not take up any package and never use DSTV again.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2024, 15:43
Official
Hi Mbali, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team