AF
Anna F
1 reviews | Active since Jul 2016
12 Nov 2019, 14:56
Obviously don't care about losing subscribers
Obviously don't care about losing subscribers. For 2 weeks now I've been trying to help a French friend to open a DSTV account & constantly being told to refill more forms & sign. Scanned PDF document is too big to email, so went to local DSTV agent in Hertbee****rt to give them the documents. Was told they can't help as Multichoice doesn't allow the agents email contact! We were told to go to Pretoria or Randburg, far from Hertbee****rt. Today the friend bought an Android TV box, so is no longer interested in DSTV, who admit to losing many previous subscribers but do nothing about it.
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DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 10:32Hi Anna Forbes,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
DStv (MultiChoice)'s reply14 Nov 2019, 10:32
Official
Hi Anna Forbes,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team