NZ
Nqabayethu Z

1 reviews | Active since Aug 2018

30 Oct 2019, 13:11

NXA!!!!!!!!!!!!!!!!!!!!!

I called dstv and the consultant hung up on me when i asked for a supervisor. because they were not answering my question. Zizile Bhengu is was helpfull but go me more frustrated when i asked about previous statements. Not explaining to me the on her system she cannot go back further than one month from today. and when i ask to speak to managers or supervisors they are never available to answer questions. instead we get *********** responses and that is really frustrating. DSTV needs to get their call centre people properly trained.

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Replies (2)
NZ
Nqabayethu Z's update30 Oct 2019, 13:35
Reviewer Update
So again i was hung up on.......
NZ
Nqabayethu Z's update30 Oct 2019, 13:38
Reviewer Update
I need someone to explain to me how much do i get charged per day after missing the due date.