nts

Dstv dissapoints me once again first I had billing problems over one year ago and decided to rather get me openview hd decoder but then I reactivated it again because of my sons programs that he wants. I now have extra view, my primary decoder is in the lounge with the new explorer. I have noticed that if I go on the catchup only 5 movies displays out of everything that plays and same with other programs like series/shows etc, but on my phone and laptop on catchup dstv now there is 20 times more programs on catchup. Me and my wife phoned in but we could never be assisted as usual, we went in to multichoice the following day. They requested us to leave our decoder with them and fetch it the afternoon, 48 hours after that all movies and programs will load and update automatically. its been 6 days now and im still only seeing 5 movies this is pathetic. Today I phoned the call centre again 29/01/2019 and i was told the explorer will only show so little and laptops and phones will show more but it doesnt make sense why when im mainly paying for the decoder and catchup to sit in the comfort of my own home. This is pathetic paying so many years and nothing improved you get different answers everywhere. I am cancelling my account and going for fibre if this is not resolved which i doubt anyways.