Nowhere to Run To
Years ago I paid via debit order but when Multichoice started lodging erroneous double d/o (due to system error), I cancelled and paid via EFT on 15th of each month.<br> Around 10 Feb I received the monthly email reminder to pay subs of R739 - which I did on 18 Feb. On 23 Feb my services were cut off and only on 25 was it reinstated - they could not find my EFT payments which led to numerous calls, faxes etc. Yesterday I receive an email from them saying I need to pay my monthly subs of R1 933 by 15 Mar to stay connected.<br> Excuse me, R1 933? And now I have to phone their call centre and try to speak to somebody that have no inkling of what I am saying. And if I do not pay this ridiculous amount my services will be disconnected. Where does one go to?
We do apologies for the inconvenience you experienced in this regard. We are currently investigating your query.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard. We are currently investigating your query.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert