1 reviews | Active since May 2013
Now you see me now you don't.....MNET
<p>Due to me moving house and my household goods are in storage, I've arranged with DSTV to suspend my premium package from 26 May to 26 June.</p> <p>Insurance and Walka premium was paid.</p> <p>Since 26 May till early afternoon 10 June we could watch all the Walka channels. Now all off a sudden Mnet channel is not available and the explanation by Linda from DSTV Call Centre " MNET Mobile will not show if my premium package are not activated"</p> <p>How could I watch MNET for almost two weeks and now all of a sudden NOTHING?</p> <p>Linda's answer " The system might have only picked up now that the premium package are not activated"</p> <p> </p> <p> </p> <p> </p>
Dear Driena
At this stage we cannot establish why you were getting access to the M-Net mobile channel whilst your Premium subscription was off, however indeed the M-Net mobile channel is not available for non-Premium subscribers.
We sincerely apologise for the inconvenience caused. Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Dear Driena
At this stage we cannot establish why you were getting access to the M-Net mobile channel whilst your Premium subscription was off, however indeed the M-Net mobile channel is not available for non-Premium subscribers.
We sincerely apologise for the inconvenience caused. Should you have further questions, please do not hesitate to contact us.
Regards
Elna
