CM
Charles M
1 reviews | Active since Jan 2016
26 Jul 2016, 06:13
Now it's enough.
<p>FNB :-) R265.00 paid from cheq a/c..445714 @ Smartapp. Avail R7087. Ref.Multichoice Sms. 20Jul 07:19. For account ********** I'd no 821 ********** out. I payed on the 20th of July 2016. When I wake up this morning my account is suspended. I have been following up since the rest to see if multichoice have located my payment....nothing still. What do they want me to do? Pay again? No!! I won't pay again and I want my account up and running as in yesterday. I've been paying via EFT for years. Want on earth happened this month. Please fix this because I'm a fuming loyal customer of multichoice.</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Jul 2016, 06:29Dear Charles
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply26 Jul 2016, 06:29
Official
Dear Charles
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
CM
Charles M's updateReviewer Update
26 Jul 2016, 09:04That has been said since the 21st of July. I'm now sick of it!! I want my account reinstated now please people!!
CM
Charles M's update26 Jul 2016, 09:04
Reviewer Update
That has been said since the 21st of July. I'm now sick of it!! I want my account reinstated now please people!!
DStv (MultiChoice)'s replyOfficial
27 Jul 2016, 07:39Dear Mr MC Machebele
Thank you for taking the time to contact us. We’ve tried to contact you on your mobile number provided, however you were not available. Upon checking your account we confirm that no payment reflects for the month of July 2016. Kindly provide us with your proof of payment that was made to allow us to assist and to allocate payment to your account.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply27 Jul 2016, 07:39
Official
Dear Mr MC Machebele
Thank you for taking the time to contact us. We’ve tried to contact you on your mobile number provided, however you were not available. Upon checking your account we confirm that no payment reflects for the month of July 2016. Kindly provide us with your proof of payment that was made to allow us to assist and to allocate payment to your account.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,