Nothing less than pathetic service

<p>i have 3 decoders andonly to find out tht only one is covered with insurance and i could not swap the damaged unit. Ii was told by the springs office that they cannot assist and i have to call the insurance dept during working hours. They could not even call the call center to to look at my history i had to do that. I came to the randburg office on 23/7 and after 3 hours was assured that my iss was sorted out and my decoder would work. guess what when i got home to connect it still was not working. i called the call center again and after 30 minutes was frustrated and requested amanager to call me. i was assure buyt eh consultant that the manager itulmeleng would call me back in 10 minutes. guess what a day later and i am still waiting for hiuius call. this is nothing new with DSTV staff and management. i have to come to expect nothing less. you get my money every month bu t your servie stinks. you should close your doors </p>