Not worth the money anymore
<p>When DSTV introduced the catch up option and even better the mobile catchup option it was the best thing since sliced bread. In the last 3 months I have noticed that not only some of the programs are not updated in time but also start to give errors. I have raised it with the company and at first it was resolved although it took some time. But now it's a joke. The download option has been restricted on some programs. The ones that can be downloaded does not complete and try to watch a show....you can't. It's trying to connect all the time. Also the option to download a program while watching is no longer available. My piont is when my debit order goes off the whole amount is paid not in installments, I expect to watch programs in the same way Not in installments..... </p>
Dear Andre Du Plessis
We acknowledge receiving your complaint. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Andre Du Plessis
We acknowledge receiving your complaint. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Hi Elna,
Thank you for the response. The problem is two fold. The shows and movies that can be downloaded does not complete with network error. There is nothing wrong with the network. I can download youtube videos with out a problem. Even if you try to restart the download it does not go any further.
When watching any show or movie it's buffing all the time. Something that is 20min takes 40 min to watch. It feels like the Ibusrt advert that's buffing all the time....
I un-installed the DSTV app and re-installed it. Same problem. I suggest that you go and have a look at the comments by users on the app. They are experiencing the same problem as me.
Thanks
Regards
Andre
Hi Elna,
Thank you for the response. The problem is two fold. The shows and movies that can be downloaded does not complete with network error. There is nothing wrong with the network. I can download youtube videos with out a problem. Even if you try to restart the download it does not go any further.
When watching any show or movie it's buffing all the time. Something that is 20min takes 40 min to watch. It feels like the Ibusrt advert that's buffing all the time....
I un-installed the DSTV app and re-installed it. Same problem. I suggest that you go and have a look at the comments by users on the app. They are experiencing the same problem as me.
Thanks
Regards
Andre
