Not told about fees

I went to pay for the dstv which was disconnected for 2 months wen I go to pay they say I have to pay R254. 00 which I paid wen I called customer service to connect the dstv they say that R254.00 was the errors cos it was disconnected for 2 months so I have to pay that an still pay another R384. 00 to reconnect dstv. Which I think is bull. Before I used to pay R350 with reconnection fees an it wud be perfect what do I do cos I can't pay that amount of money. If I had known abt this new fees I wud not have paid it I rather put Top TV an have that at my home. This company needs to catch awake up honestly they think we hot money just kept to pay for nonsense. If we don't have extra money this month we don't watch an only wen it's school holidays I put it on for the kids so I think this fee we have to pay is nonsense an we shouldn't be paying for it. They make enough money.