not taking repsonsibility

took over a drifter from my boss..... unit didn't work. Never worked from the time he had and was returned and got another drifter, stood in the cupboard for over two years. he bought a walker. took the unit over. completed the paperwork as they requested. unit never worked. Took it in with the laptop to edenvale. they also couldn't get it to work? so now I get told my multi choice tuff ****. s**** the unit. They been debiting my account fro three months already AFTER I cancelled it at edenvale agent. Been sending emails and the same women phones me and keeps asking the exact same questions. FRUSTRATION AT ITS BEST!. when I was transferring the unit a completed different owner name kept coming up. The serial number on the unit and the box are two complete different no? the box does not belong to the unit that is inside...... when I asked the idiot that helped me she sorry she cannot go into my bosses history after I told that I have all the information for her<br> CUSOMTER SERVICE AT ITS BEST! <br> now I must use a second hand unit that wasn't not brand new from the very beginning and mutlichoice throw there hands up!!! exciting stuff... they are useless.