MP
Marilize P

1 reviews | Active since Dec 2021

23 Aug 2023, 12:41

Not suspending account when requested to do so

I sent an email in April to suspend my subscription as I would be out of the country for an extended period. I supp**** them with all info needed by email. They are still debiting my account monthly

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2023, 13:26
Official
Hi Marilize Portela, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MP
Marilize P's update23 Aug 2023, 14:32
Reviewer Update
Thank you also see the email sent to helpdesk this morning with emails sent on 15 April 2023