MS
Molapisi S
1 reviews | Active since Jul 2021
07 Jan 2024, 10:29
Not surprised at all
Good Day
My Wife app**** for the DSTV Compact pricelock promotion that was running in November that comes out with a Take-a-lot voucher. On November 30th everyday installed. Now she has been waiting for that voucher until now, she even called the call centre to ask about it. She has been told to check her emails and to no luck. This is poor service, this is going to be the last time we take the pricelock from DSTV because there's always something to complain about. Her customer number is ***4
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
07 Jan 2024, 11:13Hi Molapisi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Jan 2024, 11:13
Official
Hi Molapisi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
08 Jan 2024, 17:00Hi Molapisi,
We tried to contact you on ***, however, your line rang unanswered. Please let us know when we can contact you back.
Kind regards
DStv: Hello Peter Team
We tried to contact you on ***, however, your line rang unanswered. Please let us know when we can contact you back.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Jan 2024, 17:00
Official
Hi Molapisi,
We tried to contact you on ***, however, your line rang unanswered. Please let us know when we can contact you back.
Kind regards
DStv: Hello Peter Team
We tried to contact you on ***, however, your line rang unanswered. Please let us know when we can contact you back.
Kind regards
DStv: Hello Peter Team
Best regards,
MS
Molapisi S's updateReviewer Update
08 Jan 2024, 22:39Good Day
Please call anytime from 10am
Please call anytime from 10am
MS
Molapisi S's update08 Jan 2024, 22:39
Reviewer Update
Good Day
Please call anytime from 10am
Please call anytime from 10am
MS
Molapisi S's updateReviewer Update
09 Jan 2024, 18:58So Multichoice is going to disregard my displeasure in regards to the pricelock, the next thing you say I should pay a certain amount on the app, and when I pay it you come back a few days later to disconnect us and make us pay the reconnection fee. This is not the way to do things.
MS
Molapisi S's update09 Jan 2024, 18:58
Reviewer Update
So Multichoice is going to disregard my displeasure in regards to the pricelock, the next thing you say I should pay a certain amount on the app, and when I pay it you come back a few days later to disconnect us and make us pay the reconnection fee. This is not the way to do things.