XM
Xoliswa M

1 reviews | Active since Jul 2020

27 Jul 2023, 20:23

Not sticking to agreement premiun

I have problem with multichoice DStv,their premiums are not stable they change monthly,I don't pay according to our agreement ,every month when Im paying in the retail store I always get different amount which are R30 to R40 more than my premium,and if I didn't pay the extra amount I'll receive SMS stating that I have to pay remaining balance before 2day of the month,,,off which they never communicated the changes with me☹️

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2023, 21:06
Official
Hi Xoliswa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team