KE
Karen E
1 reviews | Active since Apr 2016
16 Apr 2016, 20:18
Not solving the problem!
I have been battling with multichoice for the past 2weeks. Change of ownership documents was emailed on 2apr. The device is still not on my name, nor on the previous owner. No I receive promotion calls, but no one solves the problem. Only multichoice can fix the problem and meanwile I am wasting 100 of rands on airtime to be placed on hold and to hear the same excuse each and every time.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
18 Apr 2016, 11:38Hello Engel25198,
As per our telephonic conversation we confirm that we have escalated your complain for assistance, feedback will be provided as soon as your equipment is loaded on your account. We will activate the DStv Premium package as per your request.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we confirm that we have escalated your complain for assistance, feedback will be provided as soon as your equipment is loaded on your account. We will activate the DStv Premium package as per your request.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply18 Apr 2016, 11:38
Official
Hello Engel25198,
As per our telephonic conversation we confirm that we have escalated your complain for assistance, feedback will be provided as soon as your equipment is loaded on your account. We will activate the DStv Premium package as per your request.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we confirm that we have escalated your complain for assistance, feedback will be provided as soon as your equipment is loaded on your account. We will activate the DStv Premium package as per your request.
Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,