Not satisfied

I’m very dissatisfied with the treatment I got from multi choice kimberley branch office . They were supposed to come and install the dish today 20 May 2024 (it’s a replacement device) I made two telephone follow ups and I was guaranteed that the installation will happen today, I waited the whole day and no one pitched , there was not even a curtesy call to apologize for the inconvenience . Meanwhile I’m sitting without TV Channels, wen I paid in full and also paid all my premiums for the year , customer care is key you can’t be dishonest with customers and get away with it …..