NP
Noku P

1 reviews | Active since Apr 2020

07 Jul 2020, 20:09

NOT RECONNECTED ALTHOUGH PAYMENT HAS BEEN MADE. REFUND ME MY MONEY BACK. USELESS CALL CENTER HAD TO WAIT 12 MINUTES!!!

POOR SERVICE!!!! I MADE A PAYMENT BUT IM STILL NOT CONNECTED. THE CONSULTANT TOLD ME IM ON A NEGATIVE BALANCE BUT SHE STILL CANT RECONNECT MY SERVICES. REFUND ME MY R570 BACK OR RECONNECT MY SERVICES MULTICHOICE. I HAD TO WAIT 12 MINUTES TO GET HELP NOW I MUST EMAIL ALTHOUGH IT IS CLEARLY STATING I DONT OWE ANYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2020, 22:03
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team