Not Price Lock
Good Afternoon
Customer number ***6
I signed up for price lock last year. As far as my knowledge goes price lock is over 24 months. However I noticed that I'm paying more than what was agreed on. I contacted the call centre who escalated the issue to the finance department, but I haven't received any feedback.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
14 Jul 2023, 16:11Hi Cisciro,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Jul 2023, 16:11
Official
Hi Cisciro,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
17 Jul 2023, 19:55One of your agents contacted me on Saturday. He promised that investigate and provide feedback today, however nobody made contact today.
's update17 Jul 2023, 19:55
Reviewer Update
One of your agents contacted me on Saturday. He promised that investigate and provide feedback today, however nobody made contact today.
's updateReviewer Update
21 Jul 2023, 18:36Good Evening
I still haven't received any feedback on this matter.
I still haven't received any feedback on this matter.
's update21 Jul 2023, 18:36
Reviewer Update
Good Evening
I still haven't received any feedback on this matter.
I still haven't received any feedback on this matter.