1 reviews | Active since Jan 2017
Not living up to promises made!
<p>Utterly disgraceful. I still havent recieved feedback from multichoice regarding my request on 15.12.2017</p> <p>I have sent numerous emails, which they not even responding to. Just an automated email stating my request will take up to 7 working days. It is now 16.01.2017 a whole month later. Im on the verge of becoming a home owner, which i will now not be able to do due to multichoice not resolving my issue. </p> <p> </p> <p> </p>
Dear Asheeqah Solomons
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Asheeqah Solomons
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Hi Multichoice Enquiries
I emailed back and forth with the delisting team last week regarding my above query.. I have sent them proof of negative information reflecting on my credit profile, how long must i wait for a reply? they did not let me know if what i sent them was correct because they are not replying to my emails... Please assist, i need my profile cleared by the 31 Jan 2017 because that is when i will be doing my home loan application. Thank You in advance
Hi Multichoice Enquiries
I emailed back and forth with the delisting team last week regarding my above query.. I have sent them proof of negative information reflecting on my credit profile, how long must i wait for a reply? they did not let me know if what i sent them was correct because they are not replying to my emails... Please assist, i need my profile cleared by the 31 Jan 2017 because that is when i will be doing my home loan application. Thank You in advance
Hi, again radio silence regarding my query, utterly utterly ridiculous! What does one have to do to get some feedback from you? where can i escalate to?
Hi, again radio silence regarding my query, utterly utterly ridiculous! What does one have to do to get some feedback from you? where can i escalate to?
Good day Mrs Solomons
Reference is made to our telephonic discussion.
As discussed, we're liaising with our Delisting department for urgent response in this regard. We will follow up with you until the matter is resolved.
Thank you for taking the time to contact us.
Kind regards
Dinah
Good day Mrs Solomons
Reference is made to our telephonic discussion.
As discussed, we're liaising with our Delisting department for urgent response in this regard. We will follow up with you until the matter is resolved.
Thank you for taking the time to contact us.
Kind regards
Dinah
Good day Mrs Solomons
We could not get hold of you today to discuss your query telephonically.
The reason for calling was to establish if you had received feedback from our Delisting team. As we intend to resolve your query, we will continue to keep in touch with you.
Thank you for taking your time to contact us.
Kind regards
Dinah
Good day Mrs Solomons
We could not get hold of you today to discuss your query telephonically.
The reason for calling was to establish if you had received feedback from our Delisting team. As we intend to resolve your query, we will continue to keep in touch with you.
Thank you for taking your time to contact us.
Kind regards
Dinah
Hi
My apologies, my phone was in my desk draw, you can try calling again.
Hi
My apologies, my phone was in my desk draw, you can try calling again.
Hi
Given I have still not received any feedback from delisting I have lodge a complaint with the consumer ombudsman, reference number CGSO02755. There is absolutely no evidence that the delisting department is attempting to assist me in the last two months which clearly shows I am heading nowhere with my complaints to Mulitchoice.
I have been declined for a home loan due to Multichoice as it is the only account on my credit profile holding negative information thus resolving this matter has become extremely urgent for me and has huge implications on my life.
Hi
Given I have still not received any feedback from delisting I have lodge a complaint with the consumer ombudsman, reference number CGSO02755. There is absolutely no evidence that the delisting department is attempting to assist me in the last two months which clearly shows I am heading nowhere with my complaints to Mulitchoice.
I have been declined for a home loan due to Multichoice as it is the only account on my credit profile holding negative information thus resolving this matter has become extremely urgent for me and has huge implications on my life.
Dear Mrs Solomons
We received feedback from our finance team.
They had advised to enquire with the bureau as to why they have this information on their records.
You will be notified once we get the update.
Kind regards
Dinah
Dear Mrs Solomons
We received feedback from our finance team.
They had advised to enquire with the bureau as to why they have this information on their records.
You will be notified once we get the update.
Kind regards
Dinah
Dear Mrs Solomons
We could not get hold of you today to discuss your query telephonically.
This was a follow up call to check if you received any update regarding your credit profile.
Please advise should you require any further assistance.
Kind regards
Dinah
Dear Mrs Solomons
We could not get hold of you today to discuss your query telephonically.
This was a follow up call to check if you received any update regarding your credit profile.
Please advise should you require any further assistance.
Kind regards
Dinah
Dear Mrs Solomons
We haven't received the attachments as previously discussed.
Please respond to the email forwarded to you for further assistance in this regard.
Best regards
Dinah
Dear Mrs Solomons
We haven't received the attachments as previously discussed.
Please respond to the email forwarded to you for further assistance in this regard.
Best regards
Dinah
Hi Dinah
I have sent through the attachments as requested on Monday 20/02/2017 @ 10:02 AM to ********** Please check if recieved or contact me and ill will forward again.
Hi Dinah
I have sent through the attachments as requested on Monday 20/02/2017 @ 10:02 AM to ********** Please check if recieved or contact me and ill will forward again.