Not Impressed with the service

<p>I've been trying to get my pvr function working on both my explora and pvr decoders with no joy. First the account was in arrears after they change the amount all the time and its never the same amount. The money was paid on 9 July 2016 in full. I phoned them Saturday evening they said it will be escalated and will phone back they never did. 10 July the same thing. Still waiting for it to work, still waiting for a call, still waiting for escalation. Phoned again 12 July with the same story. Requested for a manager to phone us back since he wasn't available and no one phoned back. We are on 13 July and still no joy. Quick to put your services off if you don't pay but can't help you to switch it on if you've paid... really not happy. I need this resolved asap please.</p> <p>Thank you</p> <p>Jaco Potgieter</p> <p>Customer number ********** 9</p> <p> </p>