Not impressed
I overpaid my DSTV account. I was requested to send in my banking details, bank statements and a letter head for a refund. This happened 4 weeks ago. After numerous calls and promises, I am still waiting for my refund. Not impressed. Multichoice, you have lost a loyal customer.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Nov 2019, 09:08Hi Duerell Delano De Pontes,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Nov 2019, 09:08
Official
Hi Duerell Delano De Pontes,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team