AS
Alicia S

1 reviews | Active since Aug 2016

23 Aug 2016, 14:39

NOT IMPRESSED

<p>So DSTV is selling the Explora but the LNB component that come with the device is faulty and DSTV knows. I had my Explora for about a month and then it stopped working. Now I've been sitting with no TV for almost 2 months. DSTV says they are out of stock but yet there are more sales of Explora decoders country wide. They can't even give me a date on which they will replace the LNB. How are they selling more devices when they know the product is faulty. This is absolute *******!!!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2016, 04:18
Official

Dear Alicia

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2016, 09:00
Official

Dear Alicia

Thank you for taking our call today.

As discussed, we are liaising with our technical team for further assistance in this regard.

You will be contacted for further arrangements regarding your installation.

Kind regards

Dinah

Best regards,