1 reviews | Active since Dec 2016

08 Mar 2017, 13:39

Not Helpful at all

<p>I paid my DSTV acc. on Monday 6th march and went to the DSTV outlet to check if everything is sorted as I have changed to ExtraView and they confirmed that everthing is in order. When I got home, we have connetion problems on both lines. Called MutliChoice for assistance and we spent R60 on airtime as we kept running out of airtime and had to buy another one all the time and we eve asked them to call us if airtime runs out but they never did. We probably called them 10 times until both lines were fixed. When I got home from work yesterday, the secondary line has the same error message againm, tried to use the Self-Help options but nothing was fixed, and it is still not fixed.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Mar 2017, 14:02
Official

Dear Unathi

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team