NM
Ntonto M

1 reviews | Active since Jan 2019

04 Apr 2020, 09:31

Not helpful

Your WhatsApp no is really not helpful. We can't get through you hold for hours

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2020, 09:33
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
NM
Ntonto M's update04 Apr 2020, 11:30
Reviewer Update
Hi Kagiso,

its so difficult to get through to your line, your whatsapp number is also not soo helpful. it keeps telling you the same thing and it says i don't understand what you saying. even when we leave messages to be called back you don't call back.

Please open my family package, smartcard number: ***, we have made payments.
can you also add this smartcard number on myself service so i'm able to clear errors on it as well please

Thank you
Kind Regards
Ntombi