NS
Nobuhle S

1 reviews | Active since Aug 2024

18 Sept 2024, 15:07

Not have been assisted for months by Multichoice

Multichoice DStv FLTE wi-fi router. I still have not received any assistance from Dstv ever since the 16th of July 2024 but every month end I pay for a useless device. No one ever gets back to me regarding my quiry. I'm tired of calling them every day because I don't get any help all I'm told is that my case has been escalated to superiors How do I expose the negligence by Multichoice?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Sept 2024, 15:13
Official
Hi Nobuhle, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team