LN
Lungile N

1 reviews | Active since Apr 2015

26 Sept 2024, 11:56

not happy with service received on live chat

I'm unable to stream on DSTV using smart TV Skyworth I'm getting an error "Try again" i spoke to consultant on live chat Tshegofatso on 24 September no trouble shootings were done she asked for the name of TV im using she told me my TV is not compatible for dstv stream however I'm able to stream on Showmax and Netflix Lungile Nkosi- ***

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2024, 12:04
Official
Hi Lungile, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
LN
Lungile N's update27 Sept 2024, 08:59
Reviewer Update
okay thanks
LN
Lungile N's update28 Sept 2024, 11:56
Reviewer Update
Im still waiting for feedback, how far with investigation