Not happy with DSTV multichoice

DStv On the 14th July 2025 I got a call from Sales Consultants stating that I qualify for upgrade of a new decoder on a contract of 24 months for R499.00. She didnt tell me of pro-rata amount I needed to pay. The decorder was delivered on the 16th July 2025. On the 20th when I wake up in the morning it was off. I called DSTV to cancel it and activate my old decorder as I was unable to R285.00 Since then they have been promising to came collect it till today. My account keeps on accumulating crazy amounts of R1600. I have paid my old decorder monthly contribution of R400 on the 25 and on the 30 July I paid R31 as I was told I am on a 24 month discount of R417. Now they have switched off my decorder yesterday on the 5th Aug. I called DSTV they said I must pay the amount of R400 for them to reconnect me again. The amount of R431 that I paid it went to the decorder which I cancelled. They have also debited my bank account amount of R817.00 on the 31 July 2025. DSTV why are you ****ming people now I am sitting with DStv only showing channel 100. Guys i have children that are watching schools lessons. I have paid my DSTV. Came and collect your ******* decorder the way you have delivered it otherwise please refund my R431.00 I am sick and tired of you. Since I have been calling you from the 20th July everyday to date