TD
Thobeka D
1 reviews | Active since Apr 2019
30 Mar 2020, 08:25
Not happy I can't get though your call center
Iyoo I have been trying to call since yesterday the whole day today I call the line cuts off now I call again I can't even get though since yesterday the same thing is happening again today, and these whatsapp and self service are not helping me. Are the call center closed too? I just need to downgrade guys we need tv during this lockdown toe
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 08:51Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Mar 2020, 08:51
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TD
Thobeka D's updateReviewer Update
30 Mar 2020, 10:53Hey I did not receive a call at all please contact me on ***. I want to downgrade to Dstv access without the catch up or recording benefits
TD
Thobeka D's update30 Mar 2020, 10:53
Reviewer Update
Hey I did not receive a call at all please contact me on ***. I want to downgrade to Dstv access without the catch up or recording benefits
TD
Thobeka D's updateReviewer Update
31 Mar 2020, 03:23Hello can I be assisted since we can't get though to your call center this is really annoying now, I understand the situation we in but hai this is going to be my 3rd day trying to get hold of DSTV again can my DSTV account be downgraded to dstv access without the catch up and recording option added on please can someone atleast today help me. Plus im not understanding the R629.17 that im owing how can I owe something I didn't even watch can that be fixed too. Your service is bad to say the least.
TD
Thobeka D's update31 Mar 2020, 03:23
Reviewer Update
Hello can I be assisted since we can't get though to your call center this is really annoying now, I understand the situation we in but hai this is going to be my 3rd day trying to get hold of DSTV again can my DSTV account be downgraded to dstv access without the catch up and recording option added on please can someone atleast today help me. Plus im not understanding the R629.17 that im owing how can I owe something I didn't even watch can that be fixed too. Your service is bad to say the least.
TD
Thobeka D's updateReviewer Update
31 Mar 2020, 09:59Hi this is so annoying now I managed to downgrade and I was told to pay R233.17 which I did I get home to check if I'm reconnected it says I owe R110 can my DSTV account be activated because I paid the amount that I was told to pay
TD
Thobeka D's update31 Mar 2020, 09:59
Reviewer Update
Hi this is so annoying now I managed to downgrade and I was told to pay R233.17 which I did I get home to check if I'm reconnected it says I owe R110 can my DSTV account be activated because I paid the amount that I was told to pay