SJ
Selloane J

1 reviews | Active since Jul 2024

28 Jan 2025, 16:48

Not happy customer

My husband app**** for a dstv intenet router online,it got approved and we got it last week wednesday,but the problem is that on the phone it says connected but you cant access the internet,the router its not working,i spoke with many agent without help,when i tell them i want to return the router they hang up on me,im using my airtime to call,so should i be treated like that,not happy with dstv

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2025, 17:22
Official
Hi Selloane, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team