NOT HAPPY AT ALL DSTV!

Not happy at all, lastnight a message appeared on my TV screen, indicating they gona check my subscription&its only gona take 15mins[ Yes I'm up to date]THAT MESSAGE IS STILL ON MY SCREEN!!! I did the Dstv self-service... I did the Whattsapp line.. Unplugged everything[reboot×5]...spoke to 2 Dstv agents, NO SUCCESS!!!they[ both Dstv agents] advised me to take my decoder to the nearest Multichoice branch so that they can fix my decoder!!!1st there was absolutely nothing wrong with my decorder[I was watching a movie] 2nd my screen was perfect!!! Whoever worked lastnight&checked my subscription did something!! Why am I still facing the problem, if it indicated 15min to fix???????? It's such an INCONVENIENCE, that must go all the way to Multichoice, ABSOLUTELY NOT HAPPY!!!!