LR
Leon R

1 reviews | Active since Feb 2022

08 Feb 2022, 17:12

not GIving showmax with DSTV premium deal.

HI DSTV I'm only writing this after not being able to resolve this with your support for the past week. You Advertised DSTV streaming premium at a reduced rate of R699, your website for this deal includes showmax at no extra cost. https://www.dstv.co.za/get-dstv/packages/dstv-premium-ott/ Also reading the terms and condition on the fine print pdf for this special it does not exclude showmax. https://www.dstv.com/.../premium_streaming-_r699_3months... I have been handed from your online support to email support to telephone support to be pushed to showmax support At first no one was clear on issue then some confirm and others deny its a error with the reduced deal. Now you confirmed via email i cant have showmax on the reduced rate but you advertise it as such and was a decision factor. This is false advertising as far as i can see?

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Feb 2022, 17:48
Official
Hi Leon Rademan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
LR
Leon R's update09 Feb 2022, 16:42
Reviewer Update
@DSTV Hi is there any feedback?