Not getting anywhere

<p>im so sick of nameless faceless people.</p> <p> </p> <p>simple problem. new explora on new (upgraded) fixed 24 month contract 849. recomended installer comes (and charges a small fortune).</p> <p> </p> <p>my Catch up does not work properly (everything has a cloud poicture and i have to use my internet to download it if i want to watch) phone dstv they tell me to take it in to benoni. i take it in to benoni. test it no problem with the decoder</p> <p> </p> <p>so the problem must be with the installtation. problem is the installer doesnt give a rats ass. has made more than one appointment to come fix it. doesnt pitch. doesnt take calls. has no ignored my threatening sms. (multiple)</p> <p> </p> <p>its been 5 months. i ph dstv and they cant even help me. gave me a number to call to get sort the installer out. numebr doesnt work.</p> <p> </p> <p>How do i get the or a installer out to cort this **** out. i just want my dstv to weork properly. it costs a fortune.</p>