NOT ANSWER PROVIDED

Nesta, it appears that you do not understand what my complaint was about so I suggest you read it again. I do not care about the payment reflecting. I demand an answer to my account being **********ly debited. Do not derive from the initial complaint and do not patronise me!!! It took your office about 2 weeks to respond and then you still provide me with an unsatisfactory answer. I WANT ANSWERS TO WHO GAVE THE INSTRUCTION FOR MY ACCOUNT TO BE **********LY DEBITED....