SM
Shahida M

1 reviews | Active since Aug 2019

22 Jan 2025, 10:01

Not allowed to do change of ownership

my dstv account has been disconnected for quite some time now so I did give one of my decoders too a family member and when they attempted the change of ownership they were told at my account has a ***** status and they can't help them now I don't understand why it's on a ***** status please assist me in getting this rectified so that my family member can put one decoder on they name please

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2025, 10:29
Official
Hi Shahida, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team