NM
Nonjabulo M
1 reviews | Active since Jun 2020
05 Dec 2022, 11:20
Not all channels active/playing
I have been querying 2 channels that are part of my package but not playing and no one seems to be able to assist me.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Dec 2022, 11:21Hi Nonjabulo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2022, 11:21
Official
Hi Nonjabulo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
NM
Nonjabulo M's updateReviewer Update
06 Dec 2022, 16:38Multichoice is a perfect example of what you order verses what you get. On the Dstv website 'dstv family' has channels 303 & 304. I queried this online, I was told to go to my nearest multichoice for them to reprogram my decoder. Went to Mapanya, stood 2 hrs in the queue (multichoice queue) only to be told those channels are not part of my package. I will definitely be reporting this to the consumer board.
NM
Nonjabulo M's update06 Dec 2022, 16:38
Reviewer Update
Multichoice is a perfect example of what you order verses what you get. On the Dstv website 'dstv family' has channels 303 & 304. I queried this online, I was told to go to my nearest multichoice for them to reprogram my decoder. Went to Mapanya, stood 2 hrs in the queue (multichoice queue) only to be told those channels are not part of my package. I will definitely be reporting this to the consumer board.