Not able to get it right

<p>We had a staff account with DSTV. My husband resigned and there was confusion about the accounts. He spoke to a consultant and they agreed that the debit orders for the full amounts would be debited to his account and that the funds would be allocated to other accounts. The debit orders came off, there were two. It was for 3 subscriptions. We then paid for the fourth one on behalf of the person using his reference number. Two of the other accounts were suspended. After speaking to a different consultant and sending an email with the id numbers of the other accounts nothing happened. This was all while he was dealing with his mothers passing and funeral. The day after her funeral he spent a half an hour on the phone with another consultant that promised that it would be sorted out but we paid another months subscription plus the R50 for reconnection fee we thought all would be ok. Now one of the accounts are getting the sms saying the account is going to be cut off. Our debit orders only come off on the 28th of the month. Please can someone sort this out!!</p>