EV
Ettiene V
1 reviews | Active since Nov 2020
12 Oct 2023, 17:32
Not able to assist me with refund
I have now send 8 emails to Dstv. I have supp**** them with the required documentation on 4 occasions. Every time I write a review on Hello Peter I receive an auto response email and a telephone call requesting documents. After I told them that I have supp**** them with the requested documents on various occasions they simply say that they will look into the matter, and phone me back. As to date nothing has been resolved. And nobody has phoned me back. What can I do to enable Dstv to assist me?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Oct 2023, 17:34Hi Ettiene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Oct 2023, 17:34
Official
Hi Ettiene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team