TZ
Tshepiso Z

1 reviews | Active since Jun 2020

23 Dec 2020, 14:41

Nonsensical ethics

I bought an xplora last year and till now it hasn’t been installed. I’ve been calling on a daily basis this week and they advised they would send a technician but still nothing. ZERO F#*ks given about their customers but they wanna call daily to offer me an upgrade. Highest level of stupidity if you ask me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Dec 2020, 16:28
Official
Hi Tshepiso, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Dec 2020, 17:42
Official
Hi Tshepiso,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly provide us with your DStv customer number for us to access your account or alternatively provide us with your contact number for us to contact you.

Kind Regards,
DStv: Hello Peter Team

Best regards,