AM
Alungile M

1 reviews | Active since Mar 2018

16 Nov 2020, 14:26

Nonsense service from DSTV

I am very disappointed with the service I received from DSTV and I have never been insulated in my life by a company.

I spoke to the following consultants Sandile Madoda, Buyelwa Dayile and Jerusha Moodley, Dinesh, Divash, Naledi Mhlongo and some other consultants which I didn't get their names.

I paid for my monthly DSTV subscription and even I emailed my proof of payments to DSTV. Every time I called to enquire about my DStv connection, the consultant usually advises that it will be connected but that never happens.

It happened that I followed up from the company again on the 22 Oct 2020, which I spoke to Jerusha Moodley who insulated me on the call, telling me I don’t sound like a male, it is so disappointing that in age of time in 2020 that there are people who will tell us how a male and a female is supposed to sound like, felt like I had to explain my ***uality to a total stranger.

I will not be taking this lightly, Dealing with ****phobics in this day and time is truly unacceptable.

May I please have my DSTV connected or if this is difficult to do than please refund me back my money.

I'm tired of chasing a company that they dnt know what they are doing.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2020, 14:34
Official
Hi Alungile,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team