NONSENSE!!!!

I just paid 50% more than my subscription and still my service is not active. Normally I pay R298 for my DSTV STREAM, but now have paid R460 and still can't watch Bafana's opening match against Mexico. This is so unacceptable!!!...My balance shows R0.00 but still can't watch anything!!! This is pathetic! I want my money BACK!!!!