Nonexcistance Contract Installtion

I would like to thank Multichoice and DSTV for their good service. On 4th March I signed and agreed to a contract for an instalation and decoder upgrade. thank you for that. There were several SMS's to my number at *** for an installer to do the work. Numurous times it was cancelled. There was a installer at my house once but I needed a Big( West) bracket (which I would gladly pay the R400) and he made an apointment for the foloing Friday. That was then ignored. A new appointment was made and that was also ignored. then a new appointment was again made with another installer . He could not do it as he did not have the equipment and it was referred back to DSTV. On requiring from DSTV they gave me a new installer name and after speaking to them , they did not have any knollege of it. Phoned DSTV again and they promised to phone me back. Thank you for calling back(I am still waiting for that call). Calles to DSTV today amounted to a time of 1 hr and 37 min. I have driven from my house to the DSTV office (26KM from me)to cancel the contract and start a new contract (which is more expensive) . Hope fully the new installation will now take place within the next 10 days. But with experience from Multichoice and DSTV I will have to cancel my subscription(Have been a loyale client to you fer more than 20 years). My Customer Nr is: ***4 My ID nr is: ***. Hope you have a better day than me.