Non responsive remote controles

Item: DStv (MultiChoice)
Rating: 2
Author: Hannes J

For months the decoder was submitted to the service centres. It was only reset. This worked for maybe 2 days. I bought 2 new remotes. The smart-card was replaced. Months later it is still the same. Multichoice is simply incapable fixing the problem!! How frustrating!!!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Jan 2016, 09:37

Hello Hannes de Jongh,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,

DStv (MultiChoice)'s reply14 Jan 2016, 09:37

Official

Best regards,

Non responsive remote controles

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