JVdW
Jasper Van der Westhuizen

1 reviews | Active since Nov 2013

06 Jul 2016, 07:43

Non Response and Bad Service

<p>I settled my account with DSTV for my Explora. The person whom I delt with was Lerato Jacobs. After the payment was made I requested twice from her a letter stating that the account is settled and that I don't owe multichoice any money. This was ignored!!!!!! Pathetic to say the least! </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jul 2016, 12:13
Official

Dear Jasper

Thank you for taking your time to contact us.

As we're committed to resolving your query, a request has been referred to the relevant department for an urgent assistance. Kindly expect feedback directly from them.

We appreciate you making aware of this situation because your feedback is important to us.

Kind regards

Dinah