NB
Nicole B

1 reviews | Active since Apr 2012

06 Jan 2017, 11:17

Non Reply to a Quote for Insurance

<p>I have been emailing and emailing and even spoke to someone on the phone, all i am trying to do is activate insurance on my DSTV but it seems to be the most impossible thing to do... YOUR SERVICE GETS BETTER AND BETTER I AM TOTALLY DIS SATISFIED AGAIN!!!!!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2017, 11:41
Official

Dear Nicole

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

NB
Nicole B's update09 Jan 2017, 10:13
Reviewer Update

Dear Elna,

Yes someone phoned me but NO my request is not completed.

I asked to be phoned today on my cell between 12:45 and 13:15 to activate the insurance lets see if this happens.

Regards

Nicole

NB
Nicole B's update10 Jan 2017, 07:41
Reviewer Update

JUST AS I SUSPECTED NO ONE BOTHERED TO PHONE ME YESTERDAY!!!!!!.... HOW AM I SUPPOSE TO BE A HAPPY CUSTOMER WHEN DSTV OFFERS SUCH ****TY SERVICE. I NEEEEEEEEEEEEDDDDDDD TO ACTIVATE MY INSURANCE WILL SOMEONE DO THEIR JOB AND CONTACT ME BETWEEN 12:45 AND 13:15 TODAY