HJ
Hettie J
1 reviews | Active since May 2012
21 Apr 2021, 20:39
NON-RECEIPT OF GIFT AND NOBODY TAKING RESPONSIBILITY FOR ISSIUE
I have received an email beginning of JANUARY 2021 advising me that I have WON a HAPPY BIRTHDAY GIFT that i needed to claim.
Needless to SAY the Rewards system would not allow me to claim my R300 GIFT from Takealot. I IMMEDIATELY reported this and have sent them NUMEROUS emails and TODATE I have STILL NOT RECEIVED my GIFT.
I have noticed that on all different occasions that the EMAILS WERE RECEIVED AND READ.... BUT NOBODY IS WORKING ON THE ISSUE ON SENDING MY GIFT.
I ALSO HAVE RECEICED VARIOUS REFERENCE NUMBERS FOR THIS ISSUE AND STILL AFTER ALMOST 3 MONTHS THIS IS STILL NOT RESOLVED.
I NOW NEED A SENIOR REPONSIBLE MANAGER TO SORT THIS **** OUT!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Apr 2021, 21:28Hi Hettie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Apr 2021, 21:28
Official
Hi Hettie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
HJ
Hettie J's updateReviewer Update
23 Apr 2021, 15:09Thank you for the reply, but please let me know if this matter has not been sorted out in 3 months +, what is NOW going to change?
HJ
Hettie J's update23 Apr 2021, 15:09
Reviewer Update
Thank you for the reply, but please let me know if this matter has not been sorted out in 3 months +, what is NOW going to change?