1 reviews | Active since Sept 2021
Non existing customer service
If I could give zero stars I would. The worst customer service ever. They have about 4 different ways of contacting them but you get the same bad service no matter which channel of communication you use. It seems even the response on Hello Peter.com from DSTV is automated as it is exactly the same on each complaint. The DSTV app on my smart tv is the worst. It keep on freezing after a few minutes ant then you have to exit the app ant re-open it to wacth for a few minutes before it does the same thing. No resolve from DSTV after many attempts. Netflix and Showmax works fine on the same tv so it is not my internet connection or tv that is the problem. No wonder DSTV is losing customers like crazy. May they die quickly so that we can watch sport on a different service soon.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
