Non existent customer service

They don’t take their customers seriously, nor do they know their services Logic and common sense can never be associated with them. Their Call Center Agents don’t seem to know what’s going, they are just a bunch of people. I gave up when one of them, Zama, said they have no control on streaming at all, I must sort it out myself online 😡😳 I paid it on Saturday but I still don’t have the service as we speak despite escalating the issue. One of the managers in their Durban center, Mhlengi, promised to call me back yesterday afternoon….kuphi khona, ng’ohoo!! I instructed my bank to reverse that money. Today at 17:04 I paid again to try and see if I can succeed. Zama and Akhona proudly tells me that I now have five active streaming services- all Compact, and on top of it I owe MultiChoice over R700 for those even though I have not used them. So when Akhona deducts the R270 that I paid this afternoon, I still owe them R135. I know I’m a history student, but these numbers don’t add up 😩 When I log into my profile I see an amount of R290 due, I don’t know for what 😏 Yhooo hayi ndoyisiwe😩😩😩