1 reviews | Active since Aug 2012
Non debits and catch up
I signed up for price lock because of the great price and the deal as a whole.
Being with dstv for almost 2 years they have always debited my account.
After signing up for price lock, and signing that they must debit my account they decided to not do that, now I'm in a position where I have to now pay more to catch up non debits.
Extremely unfair considering I held up my side of the contract but because of your gross negligence I have to take the brunt
Dear Ross
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ross
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Ross
Thank you for taking the time to contact us.
There's a payment arrangement offer to choose over three or six months’ period. Depending on the offer you select, your request will be referred to the Price Lock finance team for further assistance.
Kindly confirm the payment offer between three and six month.
We are committed to assisting you.
Kind regards
Dinah
Best regards,
Good day Ross
Thank you for taking the time to contact us.
There's a payment arrangement offer to choose over three or six months’ period. Depending on the offer you select, your request will be referred to the Price Lock finance team for further assistance.
Kindly confirm the payment offer between three and six month.
We are committed to assisting you.
Kind regards
Dinah
Best regards,