Nobody works at DSTV!

This is my 3rd complaint on this site and still no resolution. DSTV is charging me extra every month for an explorer I don't have. I ordered it 3 months ago and still waiting!

I've made numerous phone calls, logged multiple complaints, still at square one. It seems that the only people who work at DSTV are those in the sales department, they phone me multiple times a week try to sell me another explorer. At customer care nobody works, no supervisors, no managers. How on earth does DSTV run a business with no management and *********** call center staff!

This is the last attempt. If the matter is not resolved I have no option but to cancel.